Terms and Conditions

All itineraries will remain flexible to ensure you safely and comfortably experience the best of the Cape to Cape Track – and get everything you wish for from your tour.

By paying your deposit, you agree to the CCET Booking Terms and Conditions.

All participants are required to fill out an online registration form, which includes an indemnity and release.

Bookings are confirmed on receipt of payment of deposit by CCET, this amount being:

For half-day, full-day and evening experiences: Full payment is requested at time of booking.

For multi-day experiences: We require a 30% deposit to confirm the booking and secure your experience. Final payment is required 4 weeks before the trip commences. A final invoice will be payable by you, if/ as required at completion of the tour, to cover any additional expenses incurred by CCET, for example variations to the itinerary (related expenses will be discussed with you), sundry purchases you may request or damage to satellite tracker, other hired equipment or to accommodation facilities.

For track transfer service: Full payment is required 7 days prior to your first transfer. Specifically for track transfer service, a cancellation fee of 50% applies with less than 7 days notice of cancellation. Any variations to the itinerary may result in extra charges payable by you (and any such additional fee will be advised at the time of itinerary alteration).

Our cancellations and refunds page describes how CCET will address any requests for changes, exchanges or cancellations of our tours or merchandise.

Privacy Policy

At Cape to Cape Explorer Tours (CCET), we believe that you have a right to know how we handle any information or data you supply to us. As such, the purpose of this policy is to guide our internal use of data and to disseminate this approach to all our customers and clients. It is not a legally binding contract. It is a statement of intent made in good faith and transparency.

  • Data is used for the express purpose of enabling you to understand our services and products and to book tours and purchase products.
  • Data may be kept indefinitely.
  • Where necessary, CCET may need to forward relevant contact details on to our third party service providers ie) accommodation providers.
  • When you purchase a tour or product from CCET, data gathered is used to charge your credit card and deliver your booking confirmation electronically. We may also contact you about your booking to clarify details or advise you of any changes or cancellations to your booking.
  • Data is never bartered or sold for commercial gain.
  • Data is never provided to an advertiser.
  • We will use your address, email address and/or telephone number to contact you when you submit a question, suggestion or comment.
  • In the event of a legal process being initiated CCET may be required to provide data to law enforcement.
  • Data may be used for internal analytic services and reviews of our website performance.
  • We may amend this policy from time to time and will place any such amendments on this website.
  • Links to other websites are provided for the convenience of our customers and clients. The provision of these links does not imply an endorsement of the views, information or products provided by such websites. If you submit personal information to or via any linked site, the privacy principles applying to that information will be outside of our control.

If you are unsure of the meaning or interpretation of any element of this policy please get in touch via the Contact Us page.

Maureen W
Maureen W
08/05/2024
An April hike. The team provided great info, which made planning and preparation easier. We did the self guided and self catered option. At all times the team were available and happy to assist. The weather was unseasonably hot and dry. The tracks were dry sand, which made hiking more difficult. We had asked for options, to shorten the track a couple of kms and the team responded happily. The drivers were happy to answer any questions about the track, flora and fauna and were so enthusiastic. The accommodation was comfortable too. The track itself was amazing, the views stunning. Cape to Cape Explorer tours made our hike memorable and happy to recommend this tour group. Thank you.
Nerine L
Nerine L
06/05/2024
An immersive and worry free 8 days. The communication, organisation, transport, accommodation and catering were faultless. I loved how passionate and knowledgeable all staff were.
Naomi M
Naomi M
29/04/2024
Doing the Cape to Cape Trail in WA with peace of mind and a team of incredible individuals Wow! Where do I start?!? I don't typically write reviews but after our amazing experience with Cape to Cape Explorer Tours (CCET) I was compelled to share a positive review as a way to show our appreciation to Gene and his team of incredible individuals and to help inform others who are considering undertaking the Cape to Cape trail. CCET exceeded our expectations on many occasions and using their initials, I'll highlight what my mum and I really appreciated about the way they looked after us; Considerate - CCET thought of EVERTHING you need to have peace of mind while you trek the Cape to Cape trail. From detailed directions, logistics, fabulous accommodation to providing food that was delicious, nutritious and VERY satisfying. And when we threw an unintended curve ball into the mix, they were super solution orientated! Caring and Friendly - Everyone was so helpful and approachable. From before our tour started, through-out and beyond, they were proactive in making sure we were Ok and that our experience was positive. Enthusiastic about sharing what they know to help you understand the landscape, how to use the map app effectively, and learn about the popular and interesting local attractions. Terrific experience - combining all the above elements, mum and I had a Terrific experience exploring the beautiful Margaret River Region with Cape to Cape Explorer Tours. Whenever we had the opportunity out on the trail, we promptly sang high praises for CCET and will continue to recommend CCET to anyone considering doing the Cape to Cape Trail in WA with peace of mind.
Jay W
Jay W
28/04/2024
Five stars from cape to cape to cape Actually, we went in June of 2022 but neglected to post our review here until now. Cape-to-Cape was terrific. The guides were informative. The service superb. The food supplied each more than could be expected for hikes. The materials supplied were just right. We can't recommend them highly enough.
Kath B
Kath B
23/04/2024
7 day guided An amazing experience made even better by the guides and the resort staff. Every little thing was considered and every effort made to ensure we were comfortable. The track was beautiful and the guides knowledge of the local area was second to none.
Rebecca S
Rebecca S
22/04/2024
Professional organisation with heart and soul.. Such a professional organisation with heart. I would totally recommend this company to care for your every need. All you have to do is turn up and walk and take in the beautiful scenery. Wonderful guides and accommodation. I cannot fault the whole experience they provide. . Thank you.
Kendra F
Kendra F
05/04/2024
Incredible experience! I can't say enough good things about this organization! Our point person , Gene, was fantastic-- always quick to respond to questions or concerns. From the beginning of our bookings until the last day of departure, he took great care of us. The accommodations at Surfpoint are one of the nicest "backpackers" hotels at which I've stayed. Great shared kitchen and comfy beds. My friends and I completed a four day Cape highlights trek itinerary. The Cape is gorgeous this time of year with autumn colors and hospitable weather. Admittedly, my friends and I had some difficulty completing the day's planned hikes on time because we are slow and stopped to take photos ALOT. This was easily remedied on day three by shortening our daily km plan-- which Gene and his helpful staff members Sophie and Glen helped us to sort out. This allowed us to enjoy a morning hike whilst still having time in the afternoon to enjoy other "off track" Margaret River attractions. Finally, the staff at Cape to Cape are first class. Sophie and Glen are simply just lovely people who want to help you make your time truly enjoyable. They have a great deal of local knowledge and really seem to enjoy what they do! If you're thinking of doing the C2C, just go ahead and book the trip--now. You won't regret it.
DuckWalker
DuckWalker
30/03/2024
An Amazing Adventure What an absolutely amazing adventure. CCET definitely nailed all wants and needs on our group based guided tour. As a couple joining a tour of 11 we loved every minute from pickup in Perth to drop off. Our guides were knowledgeable, extremely helpful and fun. They obviously love what they do. The accommodation was great and, as an appreciator of food, I must send out a massive callout to the catering crew. The wonderful thing about this tour is it allowed us to simply walk and enjoy the beauty of the area. CCET took great care of the rest. RECOMMEND RECOMMEND RECOMMEND. Thanks CCET - Adrian and Shara.
Kim A
Kim A
30/03/2024
Beautiful walk in a stunning part of the world Our group of four did the self guided 4 day highlight tour. We did upgrade our accommodation in Smiths beach to the Smiths Beach Resort which was wonderful , so the accomodation in Margaret River was a little less impressive after that. The daily instructions and pick ups / drops offs went pretty smoothly for us. The lunches were great and the dinners proved were ok . We were happy that we had a car so we could go out and sample some great restaurants in the area. Dont be fooled by the kms. It is harder than it seems as one is walking on sandy track for a lot of the time of it so it seems a lot longer / harder. We all found it a bit challenging even though we could walk the same amount of kms easily on firm track . Having said that , it was terrific and I highly recommend doing it ! If you have any issues , the staff are incredibly responsive and helpful.
Christine S
Christine S
27/03/2024
Fabulous experience 10/10 We did a self guided walk over 6 days, so pretty tough, both in distance and terrain, averaging 20 km per day. The scenery and beaches are serenely beautiful. It was my first time in WA and I'm already planning to come back with more friends. The Cape to Cape team are happy, professional and incredibly accommodating in any situation. I One member of our group couldn't physically do the entire days walking, so Gene personally rang her and worked out a way to enable her to join the group for part of the walk each day. The food each day was fresh, healthy and yummy ???? 10/10 The guys from Cape to Cape love what they do and have a genuine passion to make your experience on the walk 10/10. Special shout out to Colin (Foxy?) and Lester who shuttled us around each day and shared they're local knowledge of the area, with great pride!

News from the track 

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Get in touch

Phone: 0459 452 038

Email:  info@capetocapetours.com.au

Office and postal address: 1/24 Auger Way West, Margaret River, Western Australia 6285

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